Booking Conditions
 

1. Booking & Payment

1.1. A non-refundable deposit of £150 is required at the time of booking to secure your place.
1.2. The remaining balance must be paid no later than 30 days before the start of the retreat.
1.3. Your booking is not confirmed until full payment has been received.

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2. What’s Included

• Transfers to and from Faro Airport (FAO) (between 10:00 and 12:00 on days on travel)

• 3 nights’ accommodation

• Daily running sessions

• Daily strength or yoga sessions

• Coaching Q&A sessions

• Breakfast each morning

• Two (2) evening dinners

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3. What’s Not Included

• Flights

• Lunches and one (1) dinner

• Travel insurance

• Personal or optional expenses

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4. Fitness & Participation

You confirm you are physically able to participate in all activities. You must inform staff of any injuries or medical conditions. Activities may be adjusted for safety or environmental reasons.

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5. Photography & Videography

A photographer/videographer will be present. By attending, you consent to the use of images and videos for marketing and social media unless you notify us in writing before the camp.

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6. Cancellation Policy

6.1. The £150 deposit is non-refundable.
6.2. Cancellation more than 60 days before the retreat: 100% refund including deposit.
6.3. Cancellation between 60–30 days: 50% refund, excluding the deposit.
6.4. Cancellations within 30 days: no refund.
6.5. No refunds for late arrivals, early departures, or unused services.

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7. Changes or Cancellation by Organisers

We may make reasonable changes to the schedule, accommodation, or activities if necessary. If the camp is cancelled by the organisers, a full refund will be issued, but no further compensation is payable.

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8. Travel Services

We act solely as an intermediary between you and the providers of any travel-related services included in your package. We do not directly provide these services and cannot be held responsible for their quality, suitability, or availability.
If issues arise with any third-party service provider, Ordinary Sports Group will take reasonable steps to provide like-for-like replacements or suitable alternatives where possible, but we cannot guarantee exact substitutions.

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9. Cancellation, Transfers & Booking Changes

(a) Transfers to Another Traveller

You may transfer your booking to another person who meets all eligibility requirements by notifying us in writing at least 7 days before departure.
Both you and the new traveller are jointly responsible for:

• Any costs incurred in making the transfer

• An administration fee

• Additional fees or charges required by suppliers
  These must be paid before the transfer can be completed.

(b) Other Booking Changes

If you wish to make any other change after your booking confirmation has been issued, we will try—but cannot guarantee—to meet your request.
We require your authorisation in writing before making any change.
For group bookings, written permission from the lead name is required.

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10. Behaviour

10.1. You are responsible for your behaviour and that of your party at all times.
10.2. We and our suppliers reserve the right to refuse your booking or remove you from any transport, accommodation, activity, or part of your holiday if:

• You are drunk or under the influence of alcohol or drugs

• You are in unlawful possession of drugs

• You behave violently, disruptively, dangerously, irresponsibly, inappropriately or in a manner that risks safety or causes nuisance or annoyance to others

10.3. If removal occurs, no refund or compensation will be provided, and any additional costs you incur will be at your own expense.
10.4. You may also be subject to police involvement or legal action where applicable.
10.5. You must follow all safety guidance provided by activity organisers. Some activities may require you to sign a waiver before participation.

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11. Travel & Insurance

You must arrange your own flights and travel insurance. Insurance covering medical care, cancellation, injury, and personal belongings is strongly recommended. We are not responsible for lost, stolen, or damaged items.

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12. Liability

You acknowledge the risks associated with physical activity. You participate voluntarily and accept responsibility for your own safety. We are not liable for injuries, illnesses, accidents, or losses except where required by law.

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13. General Terms

These Terms & Conditions are governed by the laws of the organiser’s operating jurisdiction.
By booking, you confirm you have read, understood, and agree to these Terms.

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If you have any questions about these terms and conditions, please contact us at info@ordinarysports.com